TRACKING

Action tracker

Every action point extracted from the minutes, with owner, deadline and live status.1 overdue.

ActionOwnerMeetingDeadlineStatusSet status
Escalate regional hub disruption with the carrier
Formal escalation letter and daily SLA checkpoint call until SLA recovers to 95%.
Lena Hoff
delivered+lena.hoff@resend.dev
Weekly Operations ReviewOVERDUE 2026-09-17in progress
Publish revised weekend export cutoff
Update the export schedule and notify all shippers about the 16:00 cutoff.
Arjun Mehta
delivered+arjun.mehta@resend.dev
Weekly Operations Review2026-09-17done
Draft temporary-hire onboarding checklist
Checklist covering induction, PPE issue and shift allocation for the 22 festive hires.
David Okafor
delivered+david.okafor@resend.dev
Weekly Operations Review2026-10-02open
Rotate all privileged credentials into the vault
Migrate shared admin credentials to the credential vault and enable individual attribution.
Michael Tan
delivered+michael.tan@resend.dev
IT Security & SOC-2 Compliance Audit2026-10-02in progress
Submit tscheck compliance report
Prepare and send the tscheck compliance report to the relevant parties.
Arjun Mehta
tscheck-action-persist-fixture2026-12-25in progress